More confilcts of interest

I know I already mentioned this once before but the conflicts of interest in Military Medical Care have come into the spotlight again.
At WRAMC soldiers did not feel they had any advocate - their case managers, doctors, nurses, chains of command, even the Medical Evaluation Board Liaisons seemed to have the system as a priority over the current and future care of the soldiers.
Baffling how this can happen.

But it was an MEB officer that told me my wife didn't deserve any further medical treatment - that worker had to sit through "sensitivity training" - probably just the annual required training of any hospital worker - when I voiced my opinion that her attitude was potentially harmful to the health of other soldiers and their families.

It was almost funny to hear GEN Cody talk about the MEB, PEB, and VA processes of disability rating. It's so fucking confusing. Yet soldiers only get a few days to weigh their options once given access to their rating paperwork. It takes weeks to grasp the ins-and-outs of that complex system, and "no one" can ever seem to explain it to confused patients. The MEB officers hide behind their position and case workers are too closely tied to the hospital command structure.

Case managers need to be patient advocates, not another obstacle. We had a wonderful case manager here, until it became clear that she was actually HELPING patients - then her supervisor - a Lieutenant Colonel limited the contact she could have with patients - the LTC was more interested in a faster moving system - never mind medical duties to help troops heal.